Knowledge
What Rover may state as fact — exact claims, feature names, and numbers you approved.
Rover answers visitors in real time, so the line on what it may assert has to be yours. Knowledge is that line. Rover states these entries exactly — pricing, feature names, proof — and never invents claims beyond them and the live page. No pricing entry means no pricing claims.
You'll find Knowledge in the Workspace under What Rover knows. It has two sides: what Rover may say (entries you write) and what it read (a profile learned from your site).
Entries
Each site holds up to 8 entries. An entry is a title (up to 80 characters) and the text Rover may state (up to 1,000 characters). Both are required to save.
What makes a good entry
- Exact claims — "14-day trial, no card required", not "generous trial".
- Feature names as they appear in your product — Rover repeats them verbatim.
- Numbers — prices, limits, response times. If Rover should cite it, write it down.
Each entry can be tagged with what kind of fact it is: About the company, What the product is, A feature, Pricing, Proof & results, Common question, or General.
Rover carries about 2,400 characters of Knowledge with it. Past that budget, whole entries at the end of the list are dropped — never cut mid-sentence — so put the entries that matter most first and reorder with the arrows. The editor shows a counter once you get close to a limit.
The Rover may use this toggle turns an entry off without deleting it. Off entries don't count against the character budget. If someone else saved the section first, the editor asks you to reload before saving again.
The Copy for AI button at the top copies this section for an outside AI. Paste its output back and Rover checks it against your setup — you review everything before it saves.
The product catalog
Below the entries sits the catalog: products, plans, and availability Rover may cite or help visitors choose. It holds up to 250 items, shown 20 per page. A site scan or a product feed can fill it in; every item stays editable by hand.
Each item
- Name (required, up to 200 characters) and a product page link.
- Availability — Available, Unavailable, Preorder, or Unknown.
- Price with a currency code.
- Description — up to 600 characters.
The site scan
You don't have to write everything yourself. Read my site has Rover read your pages the way a new teammate would and stage what it learns as a draft. While it runs, the page narrates what Rover is doing. When it finishes, each drafted section gets a Review button that opens the pending changes.
Scans never write directly
Every finding waits in the review inbox until you keep it. Nothing changes on your site from a scan alone.A scan can also come back with less than a draft. If Rover read your pages but didn't find enough to work with, it says so — add a bit more to your pages, or write the entries yourself. Read it again reruns it whenever.
Once Rover has read your site, the What Rover read card shows the profile: a short summary and up to six value points, where it came from — your edits, a site scan, or install — and when it was last updated.
Deep import
For big catalogs there's Read the whole site: many pages in one pass, signed-in areas included, taking a few minutes rather than seconds. The read only observes — it never fills forms or signs in — and it needs an active site key. Everything it finds lands in the same review inbox as the quick read.
If a deep read fails, or finishes but its findings can't be staged, nothing changed — try again whenever. Past three minutes the page says Rover is still at it and offers a manual check.
Knowledge and instructions
Knowledge is what Rover may say. Instructing Rover is how it behaves — tone, boundaries, when to hand off. Rover treats your entries as trusted product truth and carries the enabled ones into its answers, so facts, names, and numbers belong here; rules belong in instructions. Keep the two apart and each stays short enough to maintain.