Quick answers to the questions users ask most, with links to the full docs for each topic.
How do I attach a file (resume, PDF, CSV, image) to a task?
Drag and drop the file anywhere onto the extension side panel — a "Drop files or images here" target appears (images and documents up to 10MB) — or click the + button next to the prompt box and choose Add Files. The same + menu also has Add Sheets (attach a Google Sheet whose rows drive a workflow) and Add Tabs (select browser tabs for multi-page workflows). The cloud dashboard composer accepts attachments the same way.
How does the agent upload my file into a web form?
Attach the file first, then reference it in your prompt — for example "fill this job application and upload my resume." The agent can read attached documents and upload any attached file into a page's file input while filling forms. For security it cannot browse files on your computer that you haven't explicitly attached to the task.
Is rtrvr free? Are the APIs free? What do credits cost?
Every account starts with free monthly credits that work across the extension, cloud runs, and the API. Bringing your own LLM API key shifts model usage to your own provider instead of platform credits. Current plans, credit allowances, and prices are always at Pricing; Rover site subscriptions are priced separately at Rover Pricing.
How do I add my own API key (BYOK)?
Open Model Settings in the composer and use the "Add your LLM API" flow — it accepts keys from any major provider (OpenAI GPT models, Google Gemini, DeepSeek, OpenRouter models, or a local/custom endpoint), and you can also sign in with your ChatGPT plan directly. For Gemini, typing /add-gemini-key in the extension walks you through getting a free key from Google AI Studio. Keys are stored encrypted and work in cloud runs too. See Getting Started → Models & Bring Your Own Key.
Which AI models does rtrvr use?
Managed runs (paid with platform credits) use the latest DeepSeek models — DeepSeek Flash on the Free plan, DeepSeek Pro and Gemini Flash selectable on paid plans. Gemini Pro has been retired as a managed option; saved tasks that request it run on Gemini Flash automatically. With BYOK you can run any model your provider offers. The Changelog always lists the latest model updates.
Can the agent hear me? Can it listen to audio on a page?
Voice input works: tap the microphone button in the composer to speak your task, and once WhatsApp is connected you can send voice messages to trigger workflows (see Cloud & Mobile). However, the agent cannot listen to audio playing inside a web page — it reads the page's structure (DOM), so tasks that depend on hearing page audio (e.g. transcribing an embedded player) are not supported.
Why does the cloud browser show about:blank?
A cloud run starts on about:blank while a fresh browser instance boots and the automation script loads. As soon as the workflow performs its first navigation, the live preview switches to the real page.
Do scheduled tasks run when my browser is closed?
Extension schedules run inside your Chrome with your logged-in sessions, so they execute while the browser is open — a missed run fires automatically when Chrome reopens. For true 24/7 execution, export the workflow to Cloud and schedule it there. See Schedules.
Can the agent use my logged-in accounts?
In the extension, yes — it works in your browser with your existing sessions, no credential sharing needed. Cloud browsers start fresh, but Cookie Sync securely uploads your sessions so cloud runs can access authenticated sites too.
Does rtrvr take over my screen or mouse?
No — the agent is DOM-native: it acts directly on browser tabs (clicking, typing, extracting against the page structure) and you can watch it work in real time. It never controls your mouse, keyboard, or anything outside the browser.
How do I put an AI agent on my own website?
That's Rover — create your site in the Rover Workspace, copy your Site ID, and add one script tag to your site. See the Rover docs for installation and configuration.